Reference

Know jos007 Legal Rules Before Joining

Your account should start with clear terms: who may use the lobby, how we read payment records, and how you can reach us about legal requests.

Terms before accountPrivacy request pathDANA OVO GoPay QRIS
jos007 Know jos007 Legal Rules Before Joining
CONTACT ROUTES

Reach Us About Legal Requests

A legal request gets handled faster when you send it through the right channel with the account email, phone number, and the payment rail involved. We answer in English for Indonesia, and our team uses WIB timestamps when checking DANA, OVO, GoPay, and QRIS receipts. If you are in Surabaya or anywhere else in Indonesia, keep screenshots clear and include the exact menu path you used.

Team online

Live chat

Open Help > Legal on mobile between 10:00 and 02:00 WIB. We can confirm which documents are needed for account ownership, privacy changes, or a wallet record check before you send files.

Email desk

Send detailed requests to [email protected] with your account email and last four digits of the registered phone number. We use email for written term questions, data requests, and document follow-up.

WhatsApp line

Use the WhatsApp button in Account > Support when chat asks for a quick receipt check. Do not send passwords; we only ask for transaction IDs, timestamps, and masked wallet screenshots.

DATA CONTROLS

Control Your Data and Cookie Choices

Your legal rights are easier to manage when account data is kept in clear categories. We separate profile details, login security, cookie choices, game-session logs, and wallet references so a request can…

Profile records

Your name, email, phone number, and registration timestamp sit in the profile record. We use these details to confirm account ownership before changing legal contact data or answering access questions.

Cookie choices

Cookie settings help us remember session status, language choice, and security signals. You can change browser choices in Account > Cookie Settings, then refresh the page so the new selection is applied.

Account security

Login checks include password status, device signals, and recent access timestamps. If a legal request touches ownership, we may ask you to confirm email access and masked wallet records first.

Record storage

We keep account and wallet records for as long as needed to answer disputes, meet operational duties, and handle lawful requests. Old support attachments are removed when they are no longer required.

Payment matching

DANA, OVO, GoPay, and QRIS entries are matched by transaction ID, time, and amount shown in your wallet. This helps us answer legal questions about deposits, withdrawals, and account ownership.

Change requests

Use Account > Legal Requests when you need a correction, copy of records, or account access answer. We track each request by case number so you can follow the status through support.

Legal Answers Before You Join

These questions focus on terms, privacy, payments as records, and access decisions tied to your account. They are written for practical use: what you accept, what we store, how you ask for changes, and where support fits. Read them before you open an account so your first step matches the legal terms. If anything is unclear, contact us before funding the wallet.

You accept the account terms, privacy terms, cookie use, and wallet-record rules shown during registration. Those terms explain account ownership, permitted access, payment checks, and how disputes are handled by our support and legal team.

Yes. Access to games, sportsbook markets, promos, and account services depends on local law. We may also apply account checks before showing certain areas, especially if your location, documents, or wallet records need confirmation.

We keep registration details, login timestamps, device signals, support messages, cookie choices, and wallet references. These records help us confirm ownership, answer legal requests, investigate account disputes, and maintain transaction records for DANA, OVO, GoPay, and QRIS.

Go to Account > Legal Requests and choose Data Correction. Add the field you want changed, attach a matching document if asked, and keep your email active so we can confirm the update.

Payment receipts are legal account records, not just wallet logs. Transaction IDs, timestamps, and masked wallet names help us match deposits and withdrawals, answer disputes, and confirm whether a request came from the account holder.

You can ask through [email protected] or Account > Legal Requests. We may verify your email, phone number, and recent wallet activity before releasing records, so another person cannot obtain your account logs.

Use Account > Cookie Settings for browser choices, or contact [email protected] for privacy questions. If you use Chrome on Android, clear site data in Settings > Site settings after changing cookie choices.