Reference

Privacy Policy Built Around Your Account

Auto Roulette, Starburst, Dota 2 and QRIS wallet records all sit under one Privacy Policy at jos007, so you can see what data we collect before you open…

DANA data handlingOVO receipt recordsGoPay wallet checksQRIS transaction logs
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jos007 Privacy Policy Built Around Your Account
CONTACT CHANNELS

Reach Us About Your Privacy Data

Fast privacy contact matters when a receipt, login alert or profile detail looks wrong. Our privacy route is open every day from 09:00 to 23:00 WIB through live chat and [email protected]. If you message us from Surabaya after a QRIS deposit, include your account name, transaction time and the payment rail used so we can trace the data record without asking for unnecessary details.

Team online

Live chat privacy desk

Use live chat from 09:00 to 23:00 WIB for quick privacy questions about login alerts, payment receipts or profile corrections. We will ask for your account name before checking any private record.

Email request path

Send longer privacy requests to [email protected] with your account name, registered mobile number and the payment rail involved. We use email when you need a written response about access, deletion or correction.

In-account security menu

Open Account > Security > Active Sessions on mobile web to view recent device access. If a session looks unfamiliar, message us and we will help secure the account before changing stored details.

ACCOUNT CONTROLS

Controls We Use for Your Privacy

Practical privacy protection starts with the data we choose to keep and the checks we run before changing it.

Account creation data

When you open an account, we collect profile details such as account name, mobile number and login credential data. These records let us match wallet requests and contact you about privacy or security events.

Payment trail records

DANA, OVO, GoPay and QRIS activity creates time stamps, receipt references and status markers. We keep those records to confirm deposits, trace withdrawals and answer payment-data questions tied to your account.

Game session logs

For Auto Roulette, Rocket Crash, Fishing God and similar rooms, we store session IDs, balance movement and timing data. We use this to resolve disputes without collecting unrelated personal messages.

Cookie use

Cookies remember your session, language choice and basic device signals. You can clear them from your browser settings, but you may need to log in again and repeat security checks afterward.

Retention choices

We keep account and payment records while your account remains active and for required operational periods afterward. When a record is no longer needed, we remove it or reduce it to non-personal data.

Change requests

Ask us to correct a mobile number, update profile data or check stored device access through live chat or email. We verify the account first so another person cannot alter your privacy record.

Privacy Policy Questions You May Ask

This section answers the privacy questions we expect before you open or manage an account. The answers focus on data collection, payment records, cookies, account access and the steps you can take if something needs changing. For any request linked to a live wallet record, send the payment rail and time stamp so we can respond with the correct account context.

We collect the details needed to create and protect your account, such as account name, mobile number, credential data and device signals. We also keep wallet references when you use DANA, OVO, GoPay or QRIS.

Payment records help us match deposits, verify withdrawal requests and answer privacy questions about wallet activity. A typical record includes the rail used, transaction time, status marker and account reference.

Yes. Email [email protected] or use live chat between 09:00 and 23:00 WIB. We will verify your account first, then prepare the data we can release under our policy and applicable rules.

Cookies keep your session active, remember basic preferences and help us detect unusual device changes. If you clear cookies, the site may ask you to log in again before showing wallet or account pages.

You can request a correction through live chat or [email protected]. We check your account identity, compare recent payment or login records, and update eligible details when the request matches our security process.

Access is restricted to trained staff and service partners who need the data for account support, payment processing, fraud checks or technical operation. We do not share game history for unrelated marketing lists.

Open Account > Security > Active Sessions and capture the time shown. Contact live chat right away so we can check the device record, secure your account and advise on credential changes.

Related Pages

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